AI automation for small and medium business
Thornton Green installs AI automation for small and medium businesses in New Zealand. We do the building, you keep running your business. Most first installs are live within weeks.
- Inbox triage, with replies drafted in your own tone
- Leads captured from forms, ads and landing pages, straight into your CRM
- Follow-up by email, text and voice, so enquiries stop going cold
- Customer chat that answers from your information and passes the real questions to a person
- Content written, scheduled and reused across your channels
- Proposals and quotes drafted for you
- Prospect research and list building
- Reporting that builds itself and turns up in your inbox
- Documents collected and chased without you doing the chasing
- Choosing, setting up and cleaning up your CRM
- Website and landing pages
- Payments and recurring billing
- Connecting the tools you're already paying for
- Tracking and attribution, so you can see which spend is working
- Cash flow, pricing and unit economics
- Customer acquisition across Meta, Google and YouTube
- A proper look at the process before we automate any of it
- Funding and lender conversations
We start from patterns that already work, then fit them around the tools you've got. n8n, Make, Zapier, your CRM, your inbox. Most first installs are live within weeks.
Thornton Green answers the questions small businesses ask most often about AI automation installs.
What is AI automation for a small business?
AI automation is software that does the repetitive work a person is currently doing by hand: sorting the inbox, drafting replies, chasing documents, moving leads into the CRM, following up, producing reports. Thornton Green installs it and keeps it running.
How long does it take to install?
Most first installs are live within weeks. We start from patterns that already work rather than building from a blank page, so the time goes into fitting them to your business rather than inventing them.
Do we have to change the tools we already use?
No. We build around what you have. We work with n8n, Make, Zapier and the CRM, inbox and payment tools you are already paying for.
Do you teach us to do it, or do it for us?
We do it for you. This is an installation service, not a course. If you want your team to run it afterwards, we hand it over with documentation.
Is AI going to talk to our customers without us knowing?
Only if you want it to, and only in the places you choose. Customer-facing assistants answer from your own information and hand real questions to a person. You decide where the line sits.